Website Stemta Corporation

Business Systems Analyst

Reporting to the Manager, Business Solutions, the Business Systems Analyst (BSA) will help build our Salesforce Lightning capabilities, bringing business and data solutions to support the continued growth of our investment management business.

The BSA will work closely with business units, functional leaders and subject matter experts (SMEs) to identify, develop and deploy data and Salesforce solutions. This role will focus on Salesforce, data analysis and administration. The BSA will also be responsible for executing day-to-day configuration, support, maintenance and improvement of the CRM platform.

Functional and Technical Analysis

Continuous engagement and collaboration with internal stakeholders, SMEs and end-users to understand and document their needs, business processes and objectives
Support the business analysis and technical teams to identify and translate business requirements into specifications and solutions Facilitate the evaluation of requests and requirements and explain their feasibility to internal teams
Collaborate with database developers to manage data feeds and other integrations, including Salesforce
Salesforce Analysis and Administration

Serve as primary systems administrator for the Salesforce environment with approx. 200 users
Work with the Business Application Support team to handle administrative functions, including user accounts, reports and dashboards, workflows and other routine tasks
Assist in training new users and develop the Salesforce skill set across the organization
Vendor Management

Collaborate with vendors and project teams to ensure that the configured solution meets the business and user needs
Quality Assurance

Active participation with the overall testing and troubleshooting of new and enhanced functions
Requirements:

2+ years experience as a Salesforce Administrator supporting the Lightning platform is a requirement
2+ years experience as a Business Systems Analyst supporting enterprise systems
Working knowledge of Salesforce Financial Services Cloud administration with ADM201 and ADM21 certifications preferred
Bachelor’s degree in Computing Science, Computer Systems Engineering, Business Administration or a related discipline
EEO – M/F/D/V

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